Volkswagen and Audi Announce Extensive Vehicle Recalls
Introduction:
Volkswagen and its subsidiary, Audi, have initiated two separate recalls affecting over 32,000 vehicles due to potential safety concerns related to rearview camera malfunctions and overheating battery issues.
Recall Details:
Rearview Camera Recall:
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Affected Vehicles:
- 2022-2024 Volkswagen Tiguan SUVs
- 2023 Volkswagen Arteon sedans
- 2024-2025 Audi Q3 SUVs
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Issue: A potential error in the camera control unit may cause the rearview camera image to not display as intended upon vehicle startup.
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Safety Risk: This malfunction can hinder the driver’s visibility and increase the risk of a crash.
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Remedy: Dealers will update the camera control unit software free of charge.
High-Voltage Battery Recall:
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Affected Vehicles:
- 2023 Audi Q5 PHEV hybrid SUVs
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Issue: Defective high-voltage battery cell modules may overheat, posing a potential fire hazard.
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Safety Risk: Overheating batteries can lead to a fire, causing damage to the vehicle and potential injuries to occupants.
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Remedy:
- Interim Notification: Owners will receive interim notification letters and are advised not to charge their batteries from external sources.
- Final Remedy: Volkswagen will implement an advanced onboard diagnostic software update, available in the second quarter of 2025.
Notification and Timeline:
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Rearview Camera Recall:
- Owner notification letters: April 11, 2025
- Vehicle repairs: Scheduled upon receipt of notification letters
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High-Voltage Battery Recall:
- Interim notification letters: April 11, 2025
- Final remedy notification: Once available, expected in the second quarter of 2025
- Vehicle repairs: Scheduled upon receipt of final remedy notification
Contact Information:
- Rearview Camera Recall:
- Volkswagen customer service: 1-800-893-5298
- Audi customer service: 1-800-253-2834
- High-Voltage Battery Recall:
- Audi customer service: 1-800-253-2834
Volkswagen and Audi Recall Numbers:
- Rearview camera recall:
- Volkswagen: 91NY
- Audi: 90AV
- High-voltage battery recall: 93AA
Additional Information:
- Volkswagen will monitor available online vehicle data and contact owners as necessary to advise them not to charge their vehicles until the battery can be replaced.
- The high-voltage battery recall expands on the previous NHTSA recall number 24V-898.
Conclusion:
Volkswagen and Audi are taking proactive measures to address these safety concerns. Owners of affected vehicles are urged to contact their respective customer service departments or authorized dealers to schedule repairs as soon as possible.
