Notice of Closure: Lower Saxony Tax Offices to Close for System Maintenance
The Lower Saxony Tax Offices will be closed to the public on Friday and Monday due to essential system maintenance. Specifically, the offices will be inaccessible on February 14th and 17th.
Impacts on Services
During this period, the Tax Office’s electronic data processing (EDV) systems will be unavailable, resulting in the following service limitations:
- Telephone Inquiries: Unfortunately, tax officials will be unable to answer specific tax-related questions over the phone on February 14th and 17th.
- General Information: Only general inquiries regarding wage tax (Lohnsteuer) and income tax (Einkommensteuer) will be handled via the dedicated info hotline: 0800 998 0 997. This line will be operational from Monday to Thursday from 8:00 AM to 6:00 PM and on Friday from 8:00 AM to 3:00 PM.
Alternative Service Options
Despite the temporary closure, taxpayers can still access certain services:
- Physical Submissions: Tax returns and other correspondence can be submitted as usual via the office mailboxes.
- Online Submissions: Electronic filing through MeinELSTER (www.elster.de) will remain available 24/7.
Background and Purpose of System Maintenance
The system maintenance is crucial for ensuring the ongoing functionality and security of the Tax Office’s electronic systems. It involves essential updates and enhancements to keep the systems operating smoothly and protect taxpayers’ information.
Importance of Collaboration
The Lower Saxony Tax Authorities understand the importance of uninterrupted tax services and apologize for any inconvenience caused by this necessary closure. They urge taxpayers to utilize the alternative service options provided during this period.
Additional Information
The Tax Offices will resume normal operations on Tuesday, February 18th. For the latest updates and information, taxpayers are advised to visit the Lower Saxony Tax Authority website.
