Los Angeles Kings’ Armenian Night Turns Sour: Scarf Origin Sparks Outrage
The Los Angeles Kings’ attempt to celebrate the region’s large Armenian community backfired spectacularly last week, transforming what was intended as a gesture of goodwill into a significant public relations crisis. The hockey team’s "Armenian Night," held on February 22 during a game against the Utah Hockey Club, aimed to honor the vibrant Armenian population residing in the Los Angeles area, home to the largest Armenian diaspora outside of Armenia itself. However, the well-intentioned event quickly unraveled due to the origin of a seemingly innocuous promotional item: the Armenian-themed scarf given to attendees.
The source of the controversy stemmed from the fact that the commemorative scarves, intended as a symbol of respect and solidarity with the Armenian community, were manufactured in Turkey. This revelation ignited immediate and widespread outrage, given the deeply rooted historical animosity between Armenia and Turkey. The animosity traces back to the Armenian Genocide, a period of systematic massacres, deportations, and forced marches that began in 1915 within the Ottoman Empire. During this tragic era, an estimated 1.5 million Armenians perished. While historians and many countries widely recognize these events as genocide, Turkey vehemently rejects this characterization, leading to ongoing tensions and diplomatic friction between the two nations.
For the Armenian community, the choice of Turkey as the manufacturing location for a commemorative item intended to honor their heritage was not merely an oversight; it was a deeply insensitive and profoundly offensive act. It was viewed as a blatant disregard for the historical trauma and suffering endured by their ancestors, effectively undermining the very purpose of Armenian Night, which was to celebrate and acknowledge the community’s contributions and identity. Social media platforms were flooded with angry reactions from Armenian fans and community members, expressing their disappointment, outrage, and disbelief. The Kings organization was swiftly and heavily criticized for their lack of due diligence and cultural awareness.
The Kings quickly realized the gravity of their misstep and issued a public apology in an attempt to mitigate the damage and regain the trust of the Armenian community. In a statement released on Saturday, the Kings expressed their "sincere apologies to all our friends in the Armenian community and beyond for the oversight that may have inadvertently impacted your experience during what should’ve been a joyous celebration." The team attempted to explain the situation, stating that they "source, stock and sell merchandise from a select list of manufacturers that are officially licensed by the league, and we were unaware of the item’s production origin."
The Kings’ apology, while acknowledging the mistake, was met with mixed reactions. Some members of the Armenian community appreciated the team’s swift response and recognition of the error. However, others remained skeptical, arguing that the lack of awareness regarding the scarf’s origin pointed to a deeper issue of cultural insensitivity within the organization. Critics argued that the Kings should have conducted thorough research and consulted with Armenian community leaders before selecting the promotional item and its manufacturer.
In an effort to further rectify the situation, the Kings announced that they would offer full refunds or exchanges to anyone who purchased the scarf at the TEAM LA store. This gesture was seen as a step in the right direction, but some community members called for more substantial actions to demonstrate the team’s commitment to reconciliation and cultural understanding. Suggestions included partnering with Armenian organizations for future events, providing educational programs on Armenian history and culture for team staff, and donating to Armenian charities.
The incident serves as a stark reminder of the importance of cultural sensitivity and due diligence in marketing and promotional campaigns, particularly when engaging with diverse communities. It highlights the potential for seemingly innocuous actions to cause significant offense and damage to relationships when historical and cultural contexts are not carefully considered. The Kings’ Armenian Night debacle underscores the need for organizations to conduct thorough research, consult with community stakeholders, and prioritize cultural awareness in all aspects of their operations.
The Los Angeles Kings now face the challenge of rebuilding trust with the Armenian community. Their response to the controversy will be closely scrutinized, and their actions in the coming months will determine whether they can successfully repair the damage caused by this unfortunate incident. The organization has an opportunity to learn from this experience and demonstrate a genuine commitment to cultural sensitivity and inclusivity. By actively engaging with the Armenian community, supporting Armenian initiatives, and implementing internal training programs, the Kings can begin to restore their reputation and demonstrate their respect for the rich and complex history of the Armenian people. The incident, while regrettable, could ultimately serve as a catalyst for positive change and a stronger, more meaningful relationship between the Los Angeles Kings and the Armenian community.