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Aqara Smart Lock U300 Review: Lever-style lock with quirks and bugs

smart locks, Aqara Smart Lock U300, lever-style lock, spring latch, deadbolt, BHMA, ANSI, PIN, fingerprint, NFC card, Apple Home Key, installation, battery life, Matter, HomeKit, user management, One-Time Password, Passage Mode, logging

Aqara Smart Lock U300: A Lever Lock with Quirks and Bugs

Introduction

The Aqara Smart Lock U300, unlike traditional smart locks, features a lever-style design and operates with a spring latch. This distinctive design caters to scenarios where a deadbolt may not be feasible, such as side doors, garage entries, or interior access control.

Design and Installation

The Aqara U300 boasts a hefty, all-black aesthetic, comparable to the Aqara Smart Lock U200. Both models lack BHMA or ANSI ratings.

Installation involves replacing the door handle and latch, requiring some precision in aligning the spindle connecting the levers to the latch. The digital manual, available on Aqara’s website, provides detailed guidance.

Powered by four AA batteries, the U300 offers easy battery access via a removable plate on the interior escutcheon. Aqara claims a 10-month battery life.

Entry Methods

The U300 offers multiple entry methods:

  • PIN code
  • Fingerprint
  • Physical key
  • NFC card or Apple Home Key
  • Mobile app

Emergency power provision is available via USB-C ports on both sides of the exterior escutcheon.

Configuration and App

Initial setup involves configuring the U300 in the Aqara app via Bluetooth and adding it to a Matter ecosystem (e.g., Apple HomeKit). The documentation can be confusing, but patience and persistence are rewarded.

The Aqara app offers intuitive controls, including a "Hold to Unlock" button and comprehensive user management. It supports up to 75 PINs, 50 fingerprints, and 10 NFC records, with granular access permissions. Temporary users can be granted limited access via PIN code.

Operation

Unlike deadbolt smart locks, the U300 automatically re-locks after 8 seconds if the door is not opened. Turning the lever only disengages the latch when the door is unlocked.

In case of emergency, tapping a button on the interior escutcheon activates Passage Mode, disabling the lock for a user-defined duration.

Quirks and Bugs

Despite its promising features, the U300 exhibits some quirks and bugs:

  • Finicky fingerprint reader: Requires precise placement and may not always recognize authorized users.
  • Sensitive touchpad: Prone to accidental double-tapping, especially for users with unsteady hands.
  • Logging issues: Logs may not record events, necessitating a connection to an Aqara M3 hub.

Conclusion

The Aqara Smart Lock U300 offers a unique alternative to deadbolt smart locks, catering to specific use cases where a spring latch is preferred. It provides multiple entry options and robust user management.

However, its finicky fingerprint reader, sensitive touchpad, and logging issues detract from its overall functionality. While it may suffice for casual users, these limitations warrant caution at its $230 price point.

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